Who we are?

At Safawest, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data of users who visit our website and use our transportation services.

Information We Collect

We may collect the following types of personal information:

Device & Usage Data: IP address, browser type, device info, and site interaction

Personal Identification: Name, phone number, email, national ID or Iqama number (if needed for bookings)

Booking Details: Pickup/drop-off locations, dates, times, and preferences

Payment Information: Processed securely via third-party providers (we do not store card details)

How We Use Your Information?

Your information may be used for:

Legal and safety requirements

Booking and managing transportation services

Customer support and communication

Improving our services and website

Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

Legal authorities if required by law

Authorized staff or drivers for service fulfillment

Payment processors (for secure transactions)

Data Security

We implement appropriate security measures, including encryption and secure server storage, to protect your data from unauthorized access or disclosure.

Your Rights

You may request to:

Delete your personal information (unless required for legal or operational reasons)

Access or correct your personal data

Cookies and Tracking

Our website may use cookies to:

Analyze traffic and usage trends
You can disable cookies in your browser settings if you prefer.

Enhance your browsing experience

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: support@safawest.com
📞 Phone: 0582831802 / 0539844999